Support
How we can help
Assistance for active projects, maintenance clients, and organisations evaluating a new engagement with DSIT.
Technical support and project queries. We aim to respond within one business day.
info@dsinventech.comTelephone
Available during business hours for urgent operational issues on active contracts.
Mon–Fri 08:00–18:00 · Sat 09:00–14:00
Consultation
Discuss a new platform, enhancement, or support retainer with the delivery team.
Book via contact formFrequently asked questions
How long does a typical website project take?
Most business websites take two to four weeks. Complex platforms are scoped in milestones and may run six to twelve weeks depending on requirements.
Do you provide ongoing maintenance?
Yes. Every project includes twelve months of maintenance. Extended retainers are available for monitoring, updates, and iterative improvements.
What payment methods do you accept?
Bank transfer is standard. Payment schedules are set out in the service agreement; staged payments are available for larger engagements.
Can you support a system you did not originally build?
In many cases yes. We begin with a short technical review to confirm scope, risk, and whether we are the right fit.