Who we are
Digital Service Invention Technologies (DSIT) (“we”, “us”) is a remote-first software studio operating in South Africa. This policy explains how we handle personal information submitted through our website and related business communications.
Information we collect
We collect information you provide directly, including when you:
- Submit an enquiry or quotation request via our contact form
- Email or telephone us
- Apply for a role
- Subscribe to optional updates
Typical fields include name, organisation, email address, telephone number, and the content of your message. Where you accept analytics, our website may also record basic technical data such as page visited, referrer, screen size, and a session identifier.
How we use your information
We use personal information to:
- Respond to enquiries and provide quotations
- Deliver contracted services and support
- Improve our website and service quality
- Send optional updates where you have opted in
- Meet legal and regulatory obligations
Legal basis and POPIA
We process personal information in accordance with the Protection of Personal Information Act (POPIA) where applicable — typically with your consent, to perform a contract, or for legitimate business interests that do not override your rights.
Sharing
We do not sell personal information. We may share information with service providers who assist us (for example hosting or email delivery) under appropriate agreements, or where required by law.
Retention
We retain personal information only as long as needed for the purposes above, or as required by law or contractual obligation, after which it is deleted or anonymised where practicable.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing. Contact us using the details below.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure.
Contact
Privacy enquiries: info@dsinventech.com
Telephone: +27 (0) 61 677 4250
Location: Remote — South Africa